Privacy and enquiry information

Who receives your enquiry

Urban Roof Repairs Ltd, company number 16718544, registered in England and Wales. Registered office: Unit 7 Monsall Road, Manchester M40 8WN. We use the details you send to respond to your roofing enquiry and organise the work you request. Call 0161 524 2076 or email urbanroofrepairsltd@gmail.com about your information.

What the form collects

The form collects your name, phone number, postcode, optional email and details of the work. It also records the page used, referral information and campaign identifiers in the link you followed, plus a unique submission identifier.

How the enquiry is handled

Netlify Forms receives the submission. A server-side relay passes the enquiry to our lead management provider, Hammerdown Pro, using a private server credential. Your details are used for the roofing request and its administration.

Cookies and local storage

The urr_att cookie stores referral and campaign information for up to 90 days. The urr_xid cookie stores a pseudonymous browser identifier for up to 13 months. Submission proof is kept briefly in a cookie and local browser storage. No analytics or advertising tags are loaded on this site. A traffic-quality script from Hammerdown Pro records visit signals to protect our adverts from invalid clicks. The embedded maps are provided by Google.

Your information and choices

Contact us to ask about access, correction or deletion of the details held for your enquiry. Information is kept for responding to the request and administering agreed work. You can raise a concern with the Information Commissioner's Office.